Sign Up


Login

Senior, Professional and Executive Jobs. Where Experience Matters.

This is just an excerpt of this CV, please register or login to reveal more:

Login Register

Business Services Customer Experience CV - Plymouth

The latest up-to-date CV for this Business Services Customer Experience, located in Plymouth


Customer Experience Professional Summary

Accomplished and highly customer-focused leader with 10+ years’ track record ensuring provision of top-tier global customer experience utilising insights and root-cause analyses to enable maximum customer satisfaction and retention. Demonstrated expertise perpetuating high levels of companywide quality, mitigating overall risks, and managing change across multiple organisational levels. Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, Project, Visio and Adobe InDesign.


Key Skills

Business Case CreationContinuous Process ImprovementCustomer Experience Service DesignCX Maturity Model DevelopmentIn-depth Customer Emotional UnderstandingInsights and Trends AnalysisRoot Cause AnalysisStrategic and VisionaryValue PropositionVoice Of Customer

This is just an excerpt of this CV, please register or login to reveal more:

Login Register


Share CV: