The latest up-to-date CV for this Business Services Customer Experience, located in Plymouth
Accomplished and highly customer-focused leader with 10+ years’ track record ensuring provision of top-tier global customer experience utilising insights and root-cause analyses to enable maximum customer satisfaction and retention. Demonstrated expertise perpetuating high levels of companywide quality, mitigating overall risks, and managing change across multiple organisational levels. Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, Project, Visio and Adobe InDesign.
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